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• How do you protect my personal information? |
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At Toy Rocket, we realize that there is no greater concern to our customers than the security of their personal and payment information. We are proud to say that the privacy and security of your information is a top priority. Toyrocket.com utilizes 128 bit SSL encryption and is certified by Verisign, the leader in internet security. We are committed to keeping your private information just that: private.
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What, exactly, is SSL encryption? |
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SSL stands for Secured Sockets Layer. The 128-bit encryption essentially means that any information you provide us with is encrypted (encoded and scrambled) in a way that no third party could read it, were they to intercept its transmission. The information can be decrypted or “de-scrambled” by Toy Rocket using a special software key only entrusted to us.
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What kind of information do you collect about me? |
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To place an order, there are several pieces of information we need to process and ship your items, including your shipping and billing addresses and credit card information. The required information for an order can be found on our Order Help Page page.
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How will my information be used? |
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Your information will only be used for the purposes of enhancing your buying experience at ToyRocket.com. If you have chosen to opt in to our e-mail list to receive promotional notifications, we may use this information to personalize your communications.
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Do you share my information with anyone else? |
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Absolutely not. We understand that your are providing your information to Toy Rocket for the purpose of ordering from or interacting with us, and no one else. Under no circumstances do we give, trade or sell your personal information to any other entity or company.
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How do I change my personal information? |
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You can always edit, update, or delete information from your user profiles by logging in to your account through ToyRocket.com. Simply click on the “Your Account” button which is located in the upper-right corner of the toyrocket website. Once logged in, the secure connection allows you to make any changes you wish with total safety. For step-by-step instructions for making these changes, visit our Account Help area. If you choose to make changes to your account via phone or fax, you may do so. However these changes may not take immediate effect since they must be entered by the customer service representative who helps you. When you contact us by phone, our customer service representative will need to verify your identity by asking for the e-mail address, password, and phone number on record. However, if you are contacted by Toy Rocket, via e-mail or phone, we will NEVER ask for your password or other sensitive information.
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What about other links and websites? |
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The ToyRocket website is linked to several other websites, including the Better Business Bureau, Verisign (our security provider), and others. Additionally, several other sites may have links which direct users to us. However, neither the connections into nor out of our website have access to any of your information and your privacy and security are in no way compromised by these connections. Furthermore, Toy Rocket, Inc. does not share any customer information with these or any other entities.
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If you have any further questions or concerns regarding our privacy policies, please feel free to contact us.
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