Toy Rocket is committed to making your shopping experience as easy as possible, and we're happy to answer any questions you may have about our products or services. In addition, we always welcome your input about our site, including complaints, suggestions, and of course, compliments!

If you have a question, we recommend that you first try our Online Help Department, where many of the most common questions are thoroughly discussed, and you may find an immediate answer. If your question is not answered, please contact us via any of the below methods.

E-mail is an easy way to get information about a product, check on or make changes to an order you've placed, or drop us a line to let us know how we're doing. Use the guide below to direct you to the best place to get us.

Website Orders: To contact us about an order you have recently placed on our wbesite or by phone, use our Orders Contact Form. Use this form to add or subtract items, change shipping method, cancel an order placed in the last 24 hours, or check on a delivery that has taken more than 10 business days.

Amazon Support: For help with an Amazon item or order, use our Amazon Contact Form.

Customer Service: For help with placing an order, questions about using a coupon or gift certificate, technical problems with our site, or any other general questions use our Customer Service Form.

Comments: To leave a comment about our site or services, fill out our Comment Form. Let us know what you think - we're always glad to know.

Product Info: For additional information on any of our items use our Products Form. You can request specifics on a toy or ask a representative to suggest a similar item.

Fax us at 626-815-1153 24 hours a day.

Thanks for shopping with us and we look forward to having you join our family of satisfied customers.